Services
Concierge services, end to end.
Six service programmes across three core service lines — each designed around access, language, time, and discretion. Engaged individually, or as one integrated medical journey across China's Greater Bay Area.
Three service lines, one accountable partner.
Orisene Health is a medical concierge service provider focused exclusively on China's Greater Bay Area. We are a service partner, not a clinic — we do not diagnose, prescribe, or perform medical procedures. Our role is to make top-tier Chinese healthcare accessible, navigable, and dignified for the international community.
Medical Planning & Specialist Matching
Remote pre-arrival review of your medical records, matching with leading Greater Bay Area specialists and institutions, and full appointment management — arranged before you leave home.
End-to-End Concierge & Accompaniment
A dedicated Patient Navigator accompanies you on-site throughout every hospital visit — real-time interpretation, ward navigation, and patient advocacy at every step of the consultation.
Health Logistics & Multi-City Coordination
Private transfers, seamless cross-city medical itineraries, post-visit report translation, and remote follow-up — your care journey moves with you, with no lost context between cities.
Session-based concierge programmes.
Four half-day and full-day programmes for a single hospital visit. Every programme includes pre-arrival planning, documentation support, and a personal medical interpreter.
- Medical Planning & BookingREMOTEUS$10000
- Pre-Arrival Healthcare Planning
- Hospital & Specialist Shortlisting
- Appointment Coordination & Booking Support
- Essential SessionESSENTIALUS$498-78900
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Essential Medical Concierge
- Personal Medical Interpreter
- Premium SessionPREMIUMUS$999-159900
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Airport Welcome & Private Transfer (2 trips within the city)
- Personal Medical Interpreter
Multi-day, fully managed medical journeys.
For clients combining consultations, examinations, and treatment planning across one visit — with ground transport and local lifestyle support built in.
- China Medical Journey — 2 DaysJOURNEY · 2 DAYSUS$299800
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Personal Medical Interpreter
- Airport Welcome & Private Transfer
- Local Experience Planning & Lifestyle Assistance
- China Medical Journey — 3 DaysJOURNEY · 3 DAYSUS$399800
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Personal Medical Interpreter
- Airport Welcome & Private Transfer
- Local Experience Planning & Lifestyle Assistance
A quick guide to choosing.
Not sure where to start? This is how our clients typically match their situation to a programme — and we'll confirm the right fit during your initial consultation.
ESSENTIAL PLANS
Best suited to routine, well-defined visits
- General health consultations, chronic disease follow-up, health screenings, and TCM wellness
- Minor examinations and treatments: ophthalmology, dermatology, ENT, and similar
PREMIUM PLANS
Best suited to routine, well-defined visits
- Complex conditions: oncology consultations, cardiovascular disease, neurological disorders, and similar
- Second opinions and advanced treatment consultations
A measured, personal process.
Four steps, each designed to keep you informed and in control. No surprises, no jargon, no wasted time.
01
Initial Consultation
A private conversation to understand your schedule, preferences, and objectives. No medical advice is given — only service planning.
02
Personalized Plan
A tailored itinerary with recommended specialists, hospitals, and logistics — prepared in advance and shared in clear, plain language.
03
Dedicated Accompaniment
Your assigned concierge and interpreter accompanies you throughout, in person — managing every interaction so you can focus on the consultation.
04
Follow-Up Coordination
Post-visit summaries, translated reports, and continued coordination — including next appointments, documentation, and cross-border handover.
Specialty care, matched to leading hospitals.
Orisene Health's service network covers leading international hospitals across the Greater Bay Area. Recommendations below are for clients' reference — every referral is confirmed against your specific condition and schedule.
Executive Health Screening
- Guangdong Provincial People's Hospital (Xiehe Center)
- Nanfang Hospital, Southern Medical University (Huiqiao Building)
- Foshan Fosun Chancheng Hospital (FIMC)
TCM & Wellness
- Guangdong Provincial Hospital of Chinese Medicine
- Guangdong Clifford Hospital
- Zhuhai People's Hospital (Xiangshan Center)
Ophthalmology
- Zhongshan Ophthalmic Center, SYSU
- Guangdong Provincial People's Hospital
- Guangdong Clifford Hospital
Dentistry / Stomatology
- Hospital of Stomatology, SYSU (Guanghua)
- Guangdong Provincial People's Hospital
- The University of Hong Kong–Shenzhen Hospital
Oncology
- Sun Yat-sen University Cancer Center
- Foshan Fosun Chancheng Hospital (FIMC)
- Guangdong Provincial People's Hospital
Cardiovascular
- Guangdong Provincial People's Hospital
- The First Affiliated Hospital, SYSU
- The University of Hong Kong–Shenzhen Hospital
What our clients say.
Orisene arranged a full-day physical exam for me at Fosun Chancheng Hospital in Foshan. A concierge accompanied me throughout the process, and the English-language report was emailed to me the very next day, with the items requiring follow-up clearly marked.
James L.
UK EXECUTIVE · HIGH-END MEDICAL EXAMINATION
After receiving my diagnosis, I wanted to hear the opinions of Chinese experts. Orisene helped me schedule an appointment with a doctor at the Cancer Center of Sun Yat-sen University and provided translation services throughout the entire process. By the time I left the hospital, I had a clear understanding of my treatment plan and the next steps.
Fatima A.
AUSTRALIA · SEEKING MEDICAL TREATMENT IN CHINA
I had cataract surgery at the Zhongshan Ophthalmic Center. Orisene helped me with the appointment, transportation, and translation, and also coordinated the timing for my post-operative follow-up. The whole process was easier than I expected.
Robert K.
UNITED STATES · COMING TO CHINA FOR SURGERY
Three commitments behind every service.
Serene
A healthcare journey should never be a source of anxiety. Every aspect of Orisene's service is designed to remove friction — language, logistics, time, and uncertainty. We exist so that you can remain composed at every point of interaction with the Chinese healthcare system.
Confidentiality
Privacy is non-negotiable. All consultations, scheduling details, and medical information encountered during service are handled under strict confidentiality protocols. No information is disclosed to any third party — employers, insurers, or otherwise — without your explicit written consent.
Independent
Orisene operates independently of any hospital or pharmaceutical company and accepts no referral commissions. All recommendations are guided solely by your interests: the right specialist, the right facility, the right timing.
Get Our Service Catalog
One document, everything in plain view — all programmes, inclusions, pricing and how an engagement works. Request the catalog and we'll send it within one business day. No obligation, complete confidentiality.