Services
Concierge services, end to end.
Six service programmes across three core service lines — each designed around access, language, time, and discretion. Engaged individually, or as one integrated medical journey across China's Greater Bay Area.
Three service lines, one accountable partner.
Orisene Health is a medical concierge service provider focused exclusively on China's Greater Bay Area. We are a service partner, not a clinic — we do not diagnose, prescribe, or perform medical procedures. Our role is to make top-tier Chinese healthcare accessible, navigable, and dignified for the international community.
Medical Planning & Specialist Matching
Remote pre-arrival review of your medical records, matching with leading Greater Bay Area specialists and institutions, and full appointment management — arranged before you leave home.
End-to-End Concierge & Accompaniment
A dedicated Patient Navigator accompanies you on-site throughout every hospital visit — real-time interpretation, ward navigation, and patient advocacy at every step of the consultation.
Health Logistics & Multi-City Coordination
Private transfers, seamless cross-city medical itineraries, post-visit report translation, and remote follow-up — your care journey moves with you, with no lost context between cities.
Session-based concierge programmes.
Four half-day and full-day programmes for a single hospital visit. Every programme includes pre-arrival planning, documentation support, and a personal medical interpreter.
- Medical Planning & BookingREMOTEUS$100
- Pre-Arrival Healthcare Planning
- Hospital & Specialist Shortlisting
- Appointment Coordination & Booking Support
- Essential SessionESSENTIALUS$398-689
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Essential Medical Concierge
- Personal Medical Interpreter
- Premium SessionPREMIUMUS$699-1299
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Airport Welcome & Private Transfer (2 trips within the city)
- Personal Medical Interpreter
Multi-day, fully managed medical journeys.
For clients combining consultations, examinations, and treatment planning across one visit — with ground transport and local lifestyle support built in.
- China Medical Journey — 2 DaysJOURNEY · 2 DAYSUS$2598
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Personal Medical Interpreter
- Airport Welcome & Private Transfer
- Local Experience Planning & Lifestyle Assistance
- China Medical Journey — 3 DaysJOURNEY · 3 DAYSUS$3298
- Pre-Arrival Healthcare Planning
- Medical Records Translation & Documentation Support
- Hospital Coordination & Appointment Management
- Healthcare Navigation & Patient Advocacy
- Personal Medical Interpreter
- Airport Welcome & Private Transfer
- Local Experience Planning & Lifestyle Assistance
A quick guide to choosing.
Not sure where to start? This is how our clients typically match their situation to a programme — and we'll confirm the right fit during your initial consultation.
ESSENTIAL PLANS
Best suited to routine, well-defined visits
- General health consultations, chronic disease follow-up, health screenings, and TCM wellness
- Minor examinations and treatments: ophthalmology, dermatology, ENT, and similar
PREMIUM PLANS
Best suited to routine, well-defined visits
- Complex conditions: oncology consultations, cardiovascular disease, neurological disorders, and similar
- Second opinions and advanced treatment consultations
Your journey, step by step
From the first message to the follow-up after you fly home — six steps, one coordinator, no paperwork on your side.
- Care in your language
Orisene offers English and multilingual services, a professional medical interpreter at every consultation, plus translation of your records, reports and prescriptions.
- Straightforward billing
Direct billing with major international insurers and corporate plans; cards, wire transfer and Alipay accepted. Costs itemised and explained before treatment begins.
- Frictionless entry
240-hour visa-free transit for 54 nationalities. Medical visa invitation letters issued within 48 hours whenever required.
- Independence
Orisene is not tied to any single hospital. We match your case to the department and team best suited to it — licensed, verified, and chosen on clinical fit rather than proximity.
01
- Share your storyA private consultation with an Orisene advisor — by message, phone or video. Send medical records in any language; nothing is shared with the hospital yet.
02
- Records review & matchingOrisene translates and presents your case to the right centre. The hospital returns a tailored care plan, with costs itemised once that plan is confirmed.
03
- Confirm & scheduleAppointments are booked through official hospital channels only. Visa invitation letters, if needed, are issued and sent to you the same week.
04
- Your visitYour navigator accompanies every consultation — real-time interpretation, logistics, and questions asked on your behalf, so you can focus on one thing only: being cared for.
05
- Reports & follow-upTranslated reports and prescriptions delivered within days, remote follow-up coordination with your physicians at home — and a standing line to your navigator.
Signature programs, built around your calendar
Programs designed for international patients — scheduled in days, documented in English, and paced so you can fly in, be cared for, and fly home without losing a season.
Executive Health Screening
A physician-designed comprehensive workup completed in a single morning: imaging, laboratories, cardiology and lifestyle review, followed by a same-day consultation — and a full English report, with every finding explained rather than merely listed, delivered within 48 hours.
ONE-MORNING WORKUP48-HOUR ENGLISH REPORTPHYSICIAN-LED REVIEW
Second Opinion Program
Existing records reviewed by senior specialists, with a written second opinion in 3–5 working days — by secure video or in person.
3–5 DAYSREMOTE OPTION
Precision Surgery Program
Robotic-assisted and minimally invasive approaches across urology, gynaecology, thoracic and general surgery, delivered by high-volume surgical teams.
HIGH-VOLUME TEAMSENHANCED RECOVERY
International Pharmacy & Discharge
Discharge medications sourced, verified and packed for travel, with translated prescriptions and customs documentation prepared before you fly home.
TRAVEL-READYTRANSLATED RX
TCM & Integrative Recovery
Acupuncture, a licensed hospital-grade herbal pharmacy, and physician-designed integrative programs that pair centuries of practice with modern safety standards — a reason many international patients include integrative care in their plan.
LICENSED HERBAL PHARMACYINTEGRATIVE PATHWAYSENGLISH GUIDANCE
What our clients say.
Orisene arranged a full-day physical exam for me at Fosun Chancheng Hospital in Foshan. A concierge accompanied me throughout the process, and the English-language report was emailed to me the very next day, with the items requiring follow-up clearly marked.
James L.
UK EXECUTIVE · HIGH-END MEDICAL EXAMINATION
After receiving my diagnosis, I wanted to hear the opinions of Chinese experts. Orisene helped me schedule an appointment with a doctor at the Cancer Center of Sun Yat-sen University and provided translation services throughout the entire process. By the time I left the hospital, I had a clear understanding of my treatment plan and the next steps.
Fatima A.
AUSTRALIA · SEEKING MEDICAL TREATMENT IN CHINA
I had cataract surgery at the Zhongshan Ophthalmic Center. Orisene helped me with the appointment, transportation, and translation, and also coordinated the timing for my post-operative follow-up. The whole process was easier than I expected.
Robert K.
UNITED STATES · COMING TO CHINA FOR SURGERY
Three commitments behind every service.
Serene
A healthcare journey should never be a source of anxiety. Every aspect of Orisene's service is designed to remove friction — language, logistics, time, and uncertainty. We exist so that you can remain composed at every point of interaction with the Chinese healthcare system.
Confidentiality
Privacy is non-negotiable. All consultations, scheduling details, and medical information encountered during service are handled under strict confidentiality protocols. No information is disclosed to any third party — employers, insurers, or otherwise — without your explicit written consent.
Independent
Orisene operates independently of any hospital or pharmaceutical company and accepts no referral commissions. All recommendations are guided solely by your interests: the right specialist, the right facility, the right timing.
Get Our Service Catalog
One document, everything in plain view — all programmes, inclusions, pricing and how an engagement works. Request the catalog and we'll send it within one business day. No obligation, complete confidentiality.