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Orisene Health is a medical concierge service — we are not a clinic and do not provide medical treatment. We coordinate hospital accompaniment, multilingual interpretation, specialist referrals, health screening logistics, and cross-city care navigation across the Greater Bay Area. Think of us as your dedicated healthcare logistics partner.

Our primary coverage spans Guangzhou, Shenzhen, and Foshan, with extended reach across additional cities in Guangdong province. We work with leading tertiary hospitals and specialist centres throughout the region. If you need care in a specific city, reach out and we will confirm availability.

It starts with a private consultation to understand your needs and schedule. We then prepare a tailored plan covering hospital selection, appointment booking, transport, and interpretation. On the day, your dedicated concierge accompanies you in person. After the visit, we provide translated reports and coordinate any follow-up.

Absolutely. Confidentiality is foundational to our service. All personal and scheduling details are handled under strict privacy protocols. We never share your information with third parties — employers, insurers, or otherwise — without your explicit written consent.

No. Orisene Health is a service and logistics partner, not a medical provider. We do not diagnose, prescribe, or perform procedures. All clinical decisions remain between you and your chosen physician. Our role is to ensure seamless access, communication, and coordination throughout your healthcare journey.

Our core team provides fluent interpretation in English, Mandarin, and Cantonese. Additional languages can be arranged on request. All medical documents and reports can be translated and summarised in your preferred language.